Privacy Policy Statement

We are committed to protecting your privacy and handling your data responsibly. This policy outlines how we collect, use, and safeguard your information.

Information we collect

We collect limited personal information needed to provide our subscription service and support.

  • Contact details such as your name, email address, and phone number
  • Information provided during consultations or through our forms
  • Technical data including browser, device, and usage details
  • Any communications sent to us for support or feedback

How we use your information

Your information is used only for service delivery, support, and compliance purposes.

  • To set up, manage, and deliver your subscription
  • To communicate with you regarding consultations and reviews
  • To improve our services and website functionality
  • To comply with Australian laws and regulatory requirements

Legal basis for processing

We process data in compliance with Australian law and with your consent.

Your data is processed for contract fulfilment, service delivery, and in accordance with relevant privacy legislation.

Sharing information

We only share your data as needed to deliver services or comply with the law.

  • With service providers assisting in delivering our subscription
  • With regulators if required by law
  • With your consent, for specific support or feedback

Data security

We use technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Your information is stored securely and only accessed by authorised personnel.

Your rights

You have rights regarding your personal data under Australian law.

  • Right to access and review your information
  • Right to update or correct your data
  • Right to request deletion, where applicable
  • Right to object to certain processing activities

Cookies

We use cookies to enhance site functionality and analyse traffic. You can manage your preferences in your browser.

Cookie Policy Cookie Policy

Contact us

For privacy questions or requests, contact our team at the details below.

Email address: content@lenavolivo.com

Phone number: +61.2.4947.8733

Office address: 255 Broadway, Glebe, NSW 2007 Australia

Policy changes

We may update this privacy policy. Please review periodically for any changes.

Last updated: September 17, 2025